Enacts the "protect our most vulnerable act" under which utility companies and municipalities are prohibited from discontinuing electric, gas, and water services to elderly customers making good faith payments between five and fifteen percent of their monthly incomes.
Enacts the "billing transparency act"; provides that every utility corporation, energy services corporation and municipality shall provide an itemized breakdown of customers' bills each month; provides that electric utility corporations, energy services companies and municipalities shall maintain a dedicated and easily accessible customer website that explains customer charges.
Requires gas and electric corporations to provide forty-five days' notice to customers whenever there is a service rate or charge increase.
Requires gas and electric corporations to provide thirty days' notice to customers whenever there is a service rate or charge increase.
Requires gas and electric corporations to provide thirty days' notice to customers whenever there is a service rate or charge increase.
Relates to the establishment of reduced residential rates for electric and natural gas service to low-income customers.
Relates to the establishment of reduced residential rates for electric and natural gas service to low-income customers.
Relates to residential gas service rate discount programs for low-income and senior households; establishes the residential gas service rate discount for low-income and senior households fund; provides that an eligible household shall pay no more than six percent of such eligible household's total monthly income on gas, oil, kerosene or petroleum services and gas corporations shall offer a discount to ensure such eligible household's gas, oil, kerosene or petroleum bill or payment agreement reflect such discounted price.
Electrical utilities; authorize certain large customer supply and service agreements with customers have MDA approved project.
Relating to the availability of residential telecommunication services for low-income customers; and declaring an emergency.