New York Assembly Bill A10928

New York 2025-2026 Regular Session

• Introduced: 4/9/26
• Refer: 4/9/26
• Report Pass: 4/28/26

Caption

Requires gas and electric corporations to provide thirty days' notice to customers whenever there is a service rate or charge increase.

Impact

The bill is designed to amend existing public service laws, particularly section 66, to incorporate this new notification requirement. By mandating that utility companies provide advance notice, the legislation seeks to empower consumers, providing them with crucial information that can influence their financial planning. This proactive approach to communication could potentially lead to improved customer satisfaction and loyalty, as customers feel more secure and informed about their service costs.

Summary

Bill A10928 introduces a requirement for gas and electric corporations in New York to notify customers at least thirty days prior to any increase in service rates or charges. This amendment aims to enhance transparency for consumers, ensuring they remain well-informed about any changes in their utility bills. Proponents argue that such notification is essential for fostering trust between utility providers and their customers and allows consumers to budget accordingly for rate increases.

Contention

While the intent of A10928 is clearly oriented towards protecting consumer rights, there may be concerns raised by utility companies regarding the operational aspects of implementing such a requirement. Critics could contend that the additional administrative burden may complicate processes for rate adjustments, particularly in scenarios requiring rapid changes. However, supporters of the bill emphasize that the benefits of enhanced consumer awareness and protection far outweigh these potential drawbacks. The ongoing discussions around this bill may focus on the practicality of its implementation and the actual impact on utility operations.