Enacts the "ratepayer transparency act" which requires bills utilized by public and private gas corporations, electric corporations and gas and electric corporations in levying charges for service to include separate categories for certain charges.
Enacts the "ratepayer transparency act" which requires bills utilized by public and private gas corporations, electric corporations and gas and electric corporations in levying charges for service to include separate categories for certain charges.
Prohibits electric corporations and gas corporations from passing along costs or increasing charges to ratepayers as a result of increased costs incurred due to legal or regulatory proceedings against such electric corporation, gas corporation, or utility, including settlements, attorneys' fees, penalties, fines or costs.
Enacts the "billing transparency act"; provides that every utility corporation, energy services corporation and municipality shall provide an itemized breakdown of customers' bills each month; provides that electric utility corporations, energy services companies and municipalities shall maintain a dedicated and easily accessible customer website that explains customer charges.
Requires that gas and electric corporations provide in-person customer service representatives and maintain a publicly accessible outage and emergency tracking website.