Prohibits utility corporations and municipalities from increasing a bill previously rendered to a small non-residential customer after twelve months from the date service was provided; provides limited exceptions to such prohibition; requires the utility corporation or municipality to provide notice regarding the late billing.
Prohibits utility corporations and municipalities from increasing a bill previously rendered to a small non-residential customer after twelve months from the date service was provided; provides limited exceptions to such prohibition; requires the utility corporation or municipality to provide notice regarding the late billing.
Enacts the "billing transparency act"; provides that every utility corporation, energy services corporation and municipality shall provide an itemized breakdown of customers' bills each month; provides that electric utility corporations, energy services companies and municipalities shall maintain a dedicated and easily accessible customer website that explains customer charges.
Requires electric utility corporations, energy services companies and municipalities to provide an itemized breakdown on all monthly bills detailing infrastructure costs, contributions to the New York Power Authority, and other public utility investments.
Requires electric utility corporations, energy services companies and municipalities to provide an itemized breakdown on all monthly bills detailing infrastructure costs, contributions to the New York Power Authority, and other public utility investments.
Enacts the "ratepayer transparency act" which requires bills utilized by public and private gas corporations, electric corporations and gas and electric corporations in levying charges for service to include separate categories for certain charges.
Enacts the "ratepayer transparency act" which requires bills utilized by public and private gas corporations, electric corporations and gas and electric corporations in levying charges for service to include separate categories for certain charges.
Enacts the "utility billing integrity act" to establish utility billing integrity and consumer protections through anomaly detection, advanced data analytics and the usage of artificial intelligence; requires every utility to implement and maintain a billing integrity program utilizing anomaly detection systems to review all residential utility bills prior to issuance; provides that where a billing anomaly is identified, the utility shall provide prompt notice to the customer that the bill is under review.
Increases the number of days between the sending of a notice of termination by a utility corporation and the actual date of termination of service; increases the age of residents in the home to 21 from 18 for purposes of special procedures for terminations; decreases the amount required for a downpayment on an arrears on utility bills; lowers the age of customers to whom a utility company must offer quarterly billing from 62 to 55.
Increases the number of days between the sending of a notice of termination by a utility corporation and the actual date of termination of service; increases the age of residents in the home to 21 from 18 for purposes of special procedures for terminations; decreases the amount required for a downpayment on an arrears on utility bills; lowers the age of customers to whom a utility company must offer quarterly billing from 62 to 55.