Prohibits utility corporations and municipalities from increasing a bill previously rendered to a small non-residential customer after twelve months from the date service was provided; provides limited exceptions to such prohibition; requires the utility corporation or municipality to provide notice regarding the late billing.
Enacts the "billing transparency act"; provides that every utility corporation, energy services corporation and municipality shall provide an itemized breakdown of customers' bills each month; provides that electric utility corporations, energy services companies and municipalities shall maintain a dedicated and easily accessible customer website that explains customer charges.
Prohibits utilities from charging customers excise tax; provides such tax shall be charged against and paid by the utility.
Prohibits utilities from charging customers excise tax; provides such tax shall be charged against and paid by the utility.
Requires electric utility corporations, energy services companies and municipalities to provide an itemized breakdown on all monthly bills detailing infrastructure costs, contributions to the New York Power Authority, and other public utility investments.
Requires electric utility corporations, energy services companies and municipalities to provide an itemized breakdown on all monthly bills detailing infrastructure costs, contributions to the New York Power Authority, and other public utility investments.
Enacts the "rate hike notice act" which requires utilities in the state of New York to provide notice of a proposed rate hike to a customer via text, email and via such customer's monthly billing statement.
Enacts the "rate hike notice act" which requires utilities in the state of New York to provide notice of a proposed rate hike to a customer via text, email and via such customer's monthly billing statement.
Enacts the "utility billing integrity act" to establish utility billing integrity and consumer protections through anomaly detection, advanced data analytics and the usage of artificial intelligence; requires every utility to implement and maintain a billing integrity program utilizing anomaly detection systems to review all residential utility bills prior to issuance; provides that where a billing anomaly is identified, the utility shall provide prompt notice to the customer that the bill is under review.
Eliminates late fees for residential utility customers; provides that no late payment charges may be imposed on residential customers.