New York 2025-2026 Regular Session

New York Senate Bill S09023

Introduced
1/22/26  

Caption

Modifies complaint handling procedures for utility customers to provide for better communication and clarity for such customers.

Companion Bills

No companion bills found.

Previously Filed As

NY S07405

Strengthens provisions relating to complaint handling procedures by the public service commission; requires certain response times.

NY A07963

Eliminates late fees for residential utility customers; provides that no late payment charges may be imposed on residential customers.

NY A10492

Prohibits utilities from charging customers excise tax; provides such tax shall be charged against and paid by the utility.

NY S09102

Prohibits utilities from charging customers excise tax; provides such tax shall be charged against and paid by the utility.

NY AB2424

Public Utilities Commission: communications: low-income customers.

NY S08530

Enacts the utility transparency and fair billing protection act to prevent consumers from being overcharged due to misclassified utility rates by mandating proactive account reviews, automatic adjustments, and ensuring clear communication between utilities and customers.

NY S08735

Enacts the "billing transparency act"; provides that every utility corporation, energy services corporation and municipality shall provide an itemized breakdown of customers' bills each month; provides that electric utility corporations, energy services companies and municipalities shall maintain a dedicated and easily accessible customer website that explains customer charges.

NY S06368

Requires that when a complaint is made to local code enforcement of a violation of the uniform fire prevention and building code or a local code which results in the issuance of a compliance order, the complainant shall also be provided a copy of such order.

NY A03126

Requires that when a complaint is made to local code enforcement of a violation of the uniform fire prevention and building code or a local code which results in the issuance of a compliance order, the complainant shall also be provided a copy of such order.

NY SB790

Relating to the procedure for resolving certain customer complaints before the Public Utility Commission of Texas.

Similar Bills

CA AB424

Alcohol and other drug programs: complaints.

CA SB1316

Employment.

CA SB329

An act to add Section 11834.

TN SB1050

AN ACT to amend Tennessee Code Annotated, Title 48, relative to unauthorized filings with the secretary of state.

TN HB1341

AN ACT to amend Tennessee Code Annotated, Title 48, relative to unauthorized filings with the secretary of state.

TN HB0460

AN ACT to amend Tennessee Code Annotated, Title 48, relative to unauthorized filings with the secretary of state.

TN SB0545

AN ACT to amend Tennessee Code Annotated, Title 48, relative to unauthorized filings with the secretary of state.

CA AB935

State agencies: complaints: demographic data.