Establishes the 2-1-1 essential community services hotline system; designates the office of children and family services to oversee the hotline system; establishes the availability and scope of information to be provided by the hotline system and requirements of call centers; requires the office of children and family services to collect certain data relating to the hotline system and to make annual reports to the governor and the legislature.
Same As
Establishes the 2-1-1 essential community services hotline system; designates the office of children and family services to oversee the hotline system; establishes the availability and scope of information to be provided by the hotline system and requirements of call centers; requires the office of children and family services to collect certain data relating to the hotline system and to make annual reports to the governor and the legislature.
Establishes the 2-1-1 essential community services hotline system; designates the office of children and family services to oversee the hotline system; establishes the availability and scope of information to be provided by the hotline system and requirements of call centers; requires the office of children and family services to collect certain data relating to the hotline system and to make annual reports to the governor and the legislature.
Requires Commissioner of Human Services to establish 24-hour, toll-free Mental Illness Resource Hotline and develop hotline connection system to ensure that callers are connected to other appropriate hotlines when needed.
Prohibits state agency hotlines from relying exclusively on automated answering systems; requires state agency hotlines to provide callers with a clear option to speak with a live representative.
Requires Commissioner of Human Services to establish 24-hour, toll-free Mental Illness Resource Hotline and develop hotline connection system to ensure that callers are connected to other appropriate hotlines when needed.
Requires each social services district to maintain a waiting list of eligible families who have applied for child care assistance; requires the local districts to report such list to the office of children and family services who shall then compile such reports and issue one report to the legislature annually; requires the social services districts to collect data regarding the income of families who have applied, were denied and received child care assistance and issue a report to the office of children and family services who shall then compile such reports and issue one report to the legislature annually.
Requires each social services district to maintain a waiting list of eligible families who have applied for child care assistance; requires the local districts to report such list to the office of children and family services who shall then compile such reports and issue one report to the legislature annually; requires the social services districts to collect data regarding the income of families who have applied, were denied and received child care assistance and issue a report to the office of children and family services who shall then compile such reports and issue one report to the legislature annually.
Directs the office of children and family services to annually publish on its website certain data about calls made to the statewide central register of child abuse and maltreatment and the HEARS family line.
Requires the office of victim services to publicize programs offered by the office and to include certain information in annual reports to the governor and the legislature and to make such reports public on the office's website.
Requires the office of victim services to publicize programs offered by the office and to include certain information in annual reports to the governor and the legislature and to make such reports public on the office's website.
Requires the office for the aging to develop and provide elder abuse prevention training to train senior service centers and entities that contract with the office for the aging and the office of children and family services to provide services to elderly persons in the detection and reporting of elder abuse in consultation with the office of children and family services.