Requires electric companies to provide alternative measures to ensure customers with documented need for essential electricity for medical needs have access to electricity during power outages; requires electric companies to provide generators or lodging for such individuals and transportation for medical devices.
Establishes a program to develop microgrids that are capable of providing an uninterrupted supply of power to one or more community outage assets through an extended electric distribution outage.
Allows electric public utilities to enter into agreements to place power restoration equipment on private property in anticipation of certain power outages.
Directs the public service commission to require electric and steam corporations to provide rate reductions or refunds for inadequate or interrupted service; requires electric corporations to reimburse ratepayers for damages to and losses of property and business caused by power outages in certain instances.
Requires that gas and electric corporations provide in-person customer service representatives and maintain a publicly accessible outage and emergency tracking website.