Develops protocols that designated hotline centers play calming music while callers are on hold, regular "comfort" messages, and if necessary, the hotline center shall provide additional messaging to encourage the caller to stay on the line.
Prohibits state agency hotlines from relying exclusively on automated answering systems; requires state agency hotlines to provide callers with a clear option to speak with a live representative.
Requires Commissioner of Human Services to establish 24-hour, toll-free Mental Illness Resource Hotline and develop hotline connection system to ensure that callers are connected to other appropriate hotlines when needed.
Requires Commissioner of Human Services to establish 24-hour, toll-free Mental Illness Resource Hotline and develop hotline connection system to ensure that callers are connected to other appropriate hotlines when needed.
Establishes a fund and the operations necessary for a hotline for suicide prevention and behavioral health crisis management. Also instates a monthly surcharge on telephone lines to fund the 988 call center.
Requires hotels to establish telecommunications system that connects callers directly to NJ Human Trafficking Hotline; requires hotel employees to report human trafficking alerts to law enforcement.
Establishes the operations necessary for a 988 hotline for suicide prevention/behavioral health crisis management. Establishes the operations necessary for acute mental health crisis outreach/stabilization services in direct response to the 988 hotline.
Establishes a twenty-four hour, toll-free hotline and website for lesbian, gay, bisexual, transgender, queer or questioning plus (LGBTQ+) individuals who are experiencing emotional distress, suicidal ideation, or crisis-related challenges, which shall provide immediate support, referrals, resource lists, and other information.
Establishes a twenty-four hour, toll-free hotline and website for lesbian, gay, bisexual, transgender, queer or questioning plus (LGBTQ+) individuals who are experiencing emotional distress, suicidal ideation, or crisis-related challenges, which shall provide immediate support, referrals, resource lists, and other information.