New Jersey 2026-2027 Regular Session

New Jersey Senate Bill S2485

Introduced
1/13/26  

Caption

Limits rescheduling, cancellation, and no-show fees providers of health care services may charge in certain instances.

Impact

This bill aims to protect patients from potential financial penalties imposed by healthcare providers, promoting a more patient-friendly approach to appointment scheduling. By setting clear guidelines on how and when fees can be charged, the bill intends to reduce confusion and prevent abusive practices related to cancellation and no-show fees. The legislation is expected to impact existing state laws concerning healthcare provider regulations, particularly those surrounding patient billing practices. Should this bill pass, it would also introduce penalties for providers who violate these provisions, establishing a monetary consequence of up to $1,000 for repeated offenses.

Summary

Senate Bill 2485 seeks to regulate the fees that healthcare providers can charge patients for rescheduling or cancelling appointments. Under the proposed legislation, healthcare providers are prohibited from charging any fees to new or returning patients for cancellations or rescheduling that occurs more than 24 hours before a scheduled appointment. If a patient cancels or reschedules within 24 hours, a fee of up to $25 can be imposed, but only under specific conditions: the patient must have been informed of the fee at the time of booking, and they must have previously engaged in similar behavior regarding cancellations or no-shows on two occasions within the past six months.

Contention

The proposed limits on cancellation and rescheduling fees may spark a debate among stakeholders in the healthcare industry. Proponents argue that it enhances patient rights and accessibility by reducing the financial burden associated with rescheduling. In contrast, opponents may contend that restricting fees could discourage patients from making timely cancellations, potentially leading to appointment availability issues for other patients. Furthermore, this bill may prompt a broader conversation about the balance between protecting patients and ensuring the operational viability of healthcare providers, who may rely on these fees to compensate for missed appointments.

Companion Bills

NJ S133

Carry Over Limits rescheduling, cancellation, and no-show fees providers of health care services may charge in certain instances.

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